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Retail

Timely and trusted insight around the regulation of retail financial services ― to ensure that products and services are accessible, equitable and prevent the exploitation of vulnerable consumers.

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Retail

SEC plans single licence ‘super-app’ regime to lure cryptos

The US Securities and Exchange Commission (SEC) is developing a “super-app” licence that combines securities registrations under a single regime....
By Niece Prayoonrat 12th August 2025
SEC plans single licence ‘super-app’ regime to lure cryptos

UK Regulation

FCA: new safeguarding rules will ‘better protect’ customer funds

The UK Financial Conduct Authority (FCA) is introducing new safeguarding rules for payments and e-money institutions, with a goal to...
By Niece Prayoonrat 8th August 2025
FCA: new safeguarding rules will ‘better protect’ customer funds

Regulatory Oversight

Financial ombudsman Q1 data shows 40% drop in complaints from CMCs, 80% uphold rates for pensions

Data from the first quarter of financial year 2025/26 from the Financial Ombudsman Service (FOS), published on August 7, shows...
By Lindsey Rogerson 7th August 2025
Financial ombudsman Q1 data shows 40% drop in complaints from CMCs, 80% uphold rates for pensions

Regulatory Oversight

FCA puts industry cost for motor redress at £9-£18bn, says ‘some firms’ broke law

The Financial Conduct Authority (FCA) will consult on a redress scheme for mis-sold motor finance by early October, following Friday’s...
By Lindsey Rogerson 4th August 2025
FCA puts industry cost for motor redress at £9-£18bn, says ‘some firms’ broke law

Retail

The FCA sprints towards open finance future, outlines priorities for 2026

The UK’s Financial Conduct Authority (FCA) has released the outcomes of its Open Finance Sprint, which hosted representatives from the...
By Elizabeth Lumley 29th July 2025
The FCA sprints towards open finance future, outlines priorities for 2026

Regulatory Oversight

FCA reminds insurers of Consumer Duty obligations, publishes market studies

The UK Financial Conduct Authority (FCA) has reminded firms of their Consumer Duty obligations to check that customers understand products,...
By Lindsey Rogerson 22nd July 2025
FCA reminds insurers of Consumer Duty obligations, publishes market studies

Enforcement Actions

Weak bank customer due diligence in spotlight again after Barclays fined £42 million

Barclays was handed two separate fines by the UK Financial Conduct Authority (FCA) yesterday for failures in its financial crime...
By Lindsey Rogerson 17th July 2025
Weak bank customer due diligence in spotlight again after Barclays fined £42 million

Regulatory Reform

Bank of England aligns Basel 3.1 start date with strong and simple regime

The Bank of England (BOE) is aligning the start date for its strong and simple regime with the introduction of...
By Lindsey Rogerson 15th July 2025
Bank of England aligns Basel 3.1 start date with strong and simple regime
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